Monday, October 08, 2007

Speaking about security of information

As many of you know I started using Facebook a couple of months ago, but got freaked out and only got back on it last week. And something ironic happened. While in Muenchen last Friday we were in an internet cafe to check our emails and I got this one from an online Concert Ticket shop:

"Sehr geehrter Kartenhaus-Kundin, sehr geehrter Kartenhaus-Kunde,

wir möchten Sie darüber informieren, dass wir vor kurzem entdeckt haben, dass Kartenhaus Opfer eines rechtswidrigen Angriffs auf seine Internetseite www.kartenhaus.de wurde. Durch diesen Angriff hat ein unbekannter Täter einige Ihrer persönlichen Informationen gestohlen. Wir haben leider Grund zu der Annahme, dass Ihre Kreditkarteninformationen, einschließlich der Rechnungsanschrift für Ihre Karte mit der Endnummer **** gestohlen wurden.
"

What this basically says is that my credit card details that they have stored from my previous bookings have been stolen. I got pretty freaked out 'cos the limit on that card is fairly high. As soon as we got back yesterday I checked our bank status online and everything seems fine. But I'll still have to go and get a new card issued.

I mean it's good that they actually told me that this happened, but still. So perhaps my fears about people stealing all sorts of information are not so unfounded.

3 comments:

  1. Ahoy dudette. I wouldn't stress. You wouldn't be liable for any of the charges anyway - it would be the credit card company's problem.

    Credit card details get stolen on internet and in person. It has nothing to do with facebook but it's a problem that is ubiquitous...

    In particular, visa likes to cancel my credit card every time I go to Thailand. (they try about 3-5 times a year). In fact, you can challenge any of the charges on your credit card and request them to show receipt with your signature (I think it costs about $50 - and you only have to pay it if it turns out that you're wrong - but that's only if it's a one off charge that looks legit. If there's expenditure in France and you're in Australia, that's kind of obvious and that is not your problem whatsovver.) Just my 2 cents worth...

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  2. Well I hope it's the same like that in Germany (with the credit card company being liable for the charges). The thing is - what happens with charges booked on the internet? 'cos that's something a person can do from anywhere and as such would be hard to prove one way or another...

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  3. To me it just sounds like the online ticket company must have bad security.

    You should be able to cancel your credit card straight away. That's what I did when my wallet was stolen. Then no one can put any charges on it and you will be reissued with a new number.

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